Política de reembolso

All sales are final. I do not accept returns.
Always read description carefully before buying!

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide photos of the damaged box and any marks on the doll that happened during transport. I ship my dolls fully insured but any damage must be mentioned immediately after you receive the doll. Fastest way to contact me is by email: tiina.vanhatupa@gmail.com